POSTAGE PRICING

Delivery Information

Delivery Charges

All UK Mainland orders are dispatched using the DPD Next Day Delivery Service.

You should in most cases, receive your order the following day once it has been dispatched from our warehouse.

Please note that this service is not a guaranteed next day service as couriers can experience unforeseen delays which are out of our control.

All other areas are sent through to DPD on their 2–3 Day delivery service. Please check the table below to see if your postcode falls within these areas.

We do not dispatch orders on Saturdays, Sundays, Public Holidays or Bank Holidays. We also close over the Christmas period and we will communicate these dates on our website leading up to this time.

To help you manage your delivery DPD will send text updates and emails for your parcels if you have given this information at the checkout. You can also manage your parcel at on the DPD website.

Location Postcodes Delivery Timescale Delivery Charge
UK Mainland
UK Mainland
Next Day
£5.82 + VAT***
Northern Ireland
All Areas
2-3 Days
£13.75 + VAT
Southern Ireland
All Areas
2-3 Days
£17.50 + VAT
Scottish Highlands
AB36-38 & AB55-56, FK17-21, IV1-39, IV52-54 & IV63, KW1-14, PA21-40, PH19-26, PH30-41 & PH49-50
2-3 Days
£13.75 + VAT
Scottish Islands
HS1-9, IV40-51 & IV55-56, KA27-28, KW15-17, PA41-49 & PA60-78, PH42-44, ZE1-3
2-3 Days
£13.75 + VAT
Offshore
Scilly Isles, Isle of Man, Guernsey & Jersey
2-3 Days
£17.50 + VAT

*** Orders over £60 gross to these addresses are delivered by DPD Courier FREE OF CHARGE

Special Offer

Orders over £60 to UK Mainland addresses will be delivered free of charge.
If you live outside of these delivery areas please telephone us on 01664 820269 to discuss your requirements.

Large Glass/Fire Bricks Orders

Orders of 600mm or over may arrive packaged on a wooden pallet and may incur a charge of £16.50.
Please check the glass before signing for it, as claims cannot be made for broken glass with the courier, when signed for unseen. 

Packaging

Our packaging has been specially designed for its fragile contents, yet it is tough and secure. If you have any problems with your delivered goods please do not hesitate to contact us.

Clips & Hinge Pins

Our website is set up for multiple orders, but if you choose to buy only clips with free screws and/or hinge pins you will find that purchasing on our website automatically charges you a courier charge of £6.98 for UK Mainland and £16.50 for Highland and Islands. Therefore if you only require clips and screws please telephone us on 01664 820269. We will then take your order and payment over the telephone charging you £2.98 for first class Royal Mail postage and packaging.